* Demographics - 352 people housed - Adults 256. Children 96. 30% were refugees, mostly in families. 13 per cent of tenants considered themselves to have a disability.
* Maintaining Tenancy - 92% - 325 tenants, including children, from 352 remained in HIA properties or moved on well.
* Abstaining from crime - 90% - 60 tenants had previously served a custodial sentence. Of those 90% did not reoffend. Of the 6 that did offend, we rehoused 4 and supported one through her sentence.
* Reducing drug and alcohol intake - 89% - Out of 111 tenants who have (had) a relationship with drugs and alcohol, 89% have not become more dependent, have reduced their dependence or become sober.
* Improved or maintained social relationships - 91% - 140 tenants felt that they had improved their social relationships and 92 tenants felt that they had maintained positive relationships. An increase of 7% on the previous year.
* Improved financial management - 88% - 77% of tenants do not have rent arrears, while a further 6% are actively managing debt.
* Physical and Mental Health - 88% - 42% of incoming tenants indicated physical or mental health needs. 88% of these have improved or maintained these over the past year. 5 babies were born to tenants during this period.
* Meaningful use of time - 76% - 90 tenants in employment; 106 tenants in education, training or volunteering.
* Engaging with faith and spirituality beyond that provided by F&S group - 22% - 16% of tenants attended church at least once a month and 39% asked for or accepted prayer. 22% engage in some form of faith practice. This may include (for example) worshipping at a mosque.